The shortage of skilled workers drives up labor costs. Competitive pressures keep profits down. In today's business climate it is critical to maximize employee productivity.

Management is challenged to implement necessary business solutions to retain valuable personnel and reduce overhead costs, and at the same time come up with ways to evaluate performance and prevent productivity loss.

Trisys, Inc. offers the best in telephone call accounting solutions that let management clearly identify how employees utilize their time for business and non-business purposes, helping prevent productivity loss, improve customer service and, ultimately, increase the bottom line.

New Features of TAPIT EX:

• Depending (!) on your telephone system, TAPIT EX now supports additional fields: IP addresses, multiple extension fields, multiple trunk fields, on-hold duration, ring duration, DNIS field and more.
• New special reports  (i.e. abandoned calls, on-hold time and ring time reports).
• Transferred Call and Station to Station reporting.
• DNIS reporting.
• Voice over IP reporting.
• Tapit Web Reports (included with TAPIT EX Multi-User version) - enables users to view reports on the Internet.
  TAPIT Web Reports provides users with TRUNK ANALYSIS reports. The following reports are available: All Trunks Busy, Daily Trunk Status, Peak Hour Activity by Trunk, Trunk Group Summary by Hour/Date, Trunk Summary by Hour/Date, Trunk Detail Activity by Date/Hour.
  When working with Remote Manager user can create consolidated reports
  on 30 most active extensions, account codes or telephone numbers.
  To view Tapit Web Reports demo click here .
• TAPIT EX and TAPIT Remote Manager can process text files multiple times
  a day.
• Incoming calls pricing option.
• TAPIT Pricing has the ability to price DNIS, IP Address and Trunk records.
• The Systems Parameters screen is expanded to make the application tune up easier.
• Dialing Patterns accommodates DNIS numbers, Authorization Codes and Matter Codes.
• TAPIT CDR Loader – provides TAPIT EX with the ability to integrate with
  PC-based and IP-based phone systems such as Altigen, 3Com, Avaya IP Office and others.
• NO SMDR Alarm - notifies users there is an interruption in a call data flow. The NO SMDR Alarm application also tracks up to 8 phone numbers and triggers the alarm when any of them is dialed.
  Click here for the updates information. Click here to open the NO SMDR Alarm readme file in the Adobe Acrobat format.
• Remote Client Collection Software for SMDR/CDR Data
  (For Remote Manager WAN Applications) - replaces buffer box.
• Remote Manager supports up to 100 remote locations.
• New additional TAPIT Special Reports.
• New pricing features.
• Real-time data collection
• Supports all telephone systems with CDR/SMDR output capabilities
• Multi-user support version available (Up to 255 users)
• Call editing capability
• Capable of processing 7 digit numeric extensions / 8 digit alpha-numeric trunks
• Automatic Report Scheduler
• Numeric Caller ID reporting
• Export to time and billing packages
• Support for Client Account or User Authorization codes
• Multiple extension per User
• E-mail reports in Text, Rich Text and Hypertext (HTML) file formats
• Save reports to HTML files to publish on your Web site

Minimum System Requirements:

• Pentium TM II based PC
• 128 MB RAM
• Microsoft TM Windows 98/NT/2000/XP Professional
• 250 MB free disk space
• CD-ROM Drive
• One RS232 port connection to the PBX® SMDR port
• Printer driver must be installed on your system
• Power Management feature of your system must be disabled